We use only genuineWe use only genuine Phifer Super Solar Screening on all orders!
on all orders !

FAQs

 

Table of Contents

  1. How do I place an On-line order ?
  2. Is my Information secure ?
  3. Can I order by Phone ?
  4. Is there a minimum order ?
  5. Am I within your range of delivery ?
  6. How do I contact customer support ? 
  7. How do I order multiple items ?
  8. Are all of your items in stock ?
  9. What are your hours of operation ?
  10. What are my payment options ?
  11. What are my Shipping options ?
  12. Does Sunset Screen Shop charge sales tax ?
  13. How do I place an International Order ?
  14. How can I ask my own Question ?

 


How do I place an On-Line order ?

 

  • Visit our On-line Screen Ordering page
  • After you enter all the required measurements and options, Click on the   picture to add the screen to the shopping cart.

    • You can order multiple items of the same size by using the Quantity button, or you can enter a different size and add it to the cart.

  • Click the button at any time to review the items in your shopping cart. 

  • Check over your order in the shopping cart.

    • Add or remove any items that you wish.

  • When you are finished shopping click the Check out link.

  • Enter your contact information into our order form. We will calculate your order total including Tax and USPS Parcel Post Shipping & Handling in the Continental United States, Alaska, and Hawaii.

    • Click Place order link.

  • Choose your payment option. 

    •  Click the Finalize order link.

  • A receipt of payment will be generated containing an order confirmation and password. You can review and track your orders by Clicking Here

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Is my Information secure ?

We use SSL Technology for all transactions evolving an exchange of funds. For more information view our security policy, or our privacy policy, or for immediate attention regarding security contact us at: webmaster@SunsetScreenShop.com. In addition to our Security Policy you can view our Shipping policy by clicking here

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Can I order by Phone ?

We take orders over the telephone during normal business hours at 337-662-6613. During the checkout process you are given the option to telephone your payment to us; this will allow you to order screens online when the shop is closed - and you can call us with your order number to make your payment over the telephone when we are open.

 

Payment Methods for Telephone Orders:

Visa, MasterCard, American Express 

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Is there a minimum order ?

No, You can order one screen at a time.

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Am I within your range of delivery ?

We do not deliver screens, we Ship screens via USPS Parcel Post anywhere in the Contiguous United States, Alaska, and Hawaii ONLY.

Before you start shopping, please click here to review our shipping instructions and policies.

We do manufacture and Install Screens in Sunset, Louisiana and the Lafayette area.

If you live near us or you are passing thru please stop by, check our Directions page for maps and driving directions. We have a full service Screen Shop.

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How do I contact customer support ?

We have several ways to contact our 24 hour support.

Visit our contact us page for more information.

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How do I order multiple items ?
  • Visit our On-line Screen Ordering page
  • After you enter all the required measurements and options, Click on the   picture to add the screen to the shopping cart.

    • You can order multiple items of the same size by using the Quantity button, or you can enter a different size and add it to the cart.

  • Click the button at any time to review the items in your shopping cart. 

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Are all of your items in stock ?

Our website content is updated daily.
If we run out of an item we update our website before you even make your order!
Every page that has an item for sale has an order status icon on it.

  • If the Icon says  In Stock we will ship the quantity ordered to you within 7 - 10 days of payment.
  • If the Icon says   Back Ordered we will ship that quantity to you  usually within 10-21 Days of payment. View our shipping policy for more information.
  • If the Icon says  Sold Out  this item has been discontinued! 
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What are your hours of operation ?

On-line: We take orders for our On-line products 24 hours a day 7 days a week.

Shop Hours:

Monday - Saturday 6AM - 8PM

Sunday 6AM - 6PM

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What are my payment options ?

Visa, MasterCard, American Express, & E-Check thru PayPal!

Visa, MasterCard, American Express by Telephone
during normal business hours 337-662-6613

Sorry no personal checks.
Cash or C.O.D. orders are not accepted on our website.

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What are my Shipping options ?

Before you start shopping, please click here to review our shipping instructions and policies.

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Does Sunset Screen Shop charge sales tax ?

We are required by law to charge all Louisiana residents sales tax. Our shopping cart automatically adds 6.5% sales tax to all orders shipped to The State of Louisiana, all others will not be charged sales tax.

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How do I place an International Order ?

At this time, our shopping cart does not accept International orders. We ship to the Contiguous United States, Alaska and Hawaii Only.

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